We only work with WordPress.org, which is different from WordPress.com.
We do not offer CMS transfer (e.g. Joomla to WordPress, Drupal to WordPress)
Nevertheless, the services that we offer also depend on the size of the website, but we’ll discuss and check that when you’ll contact us.
Yes, of course. We can’t do anything otherwise.
You need to provide the log in info and URLs for the following:
- Web host’s control panel (usually cPanel);
- WordPress admin (if you already have WordPress installed).
If you are starting a website from scratch, which requires WordPress installation, then we’ll create the WordPress admin log in info and URL.
- If you want AdSense ads implementation, you need to provide the codes from your AdSense account;
- If you want content implementation, you need to provide the content;
- You also need to provide the WordPress theme and its documentation.
We are not complete strangers when it comes to coding, but we aren’t developers/coders by profession, so we tend not to interact with a theme’s code.
We could make some minor CSS modifications here and there, if needed.
We can make recommendations, but in the end, the client has to choose the theme.
We also offer a theme verification service to make sure that you don’t buy a bad theme.
Write it ourselves from scratch, no, because we don’t know anything about your business, so it’s impossible to write good and relevant content.
However, we will add content on your website, if you provide it, and we’ll also optimize and organize it.
Yes, we do. We offer both services at the price of one. You can see our plans here.
No. We only work with Free or Premium themes.
It’s hard to tell exactly. It depends on the size of the website, how much content there is to add, the amount of customization, and so on.
Usually for blogs and small websites (4-5 pages) it can take up to 3 days if you choose our Premium package, which offers everything needed to launch your website.
Even if we are unable to provide full refund for said purchased package, since we will talk, clear and agree on things from the beginning and throughout the process, we do however provide you with a refund for a specific service (a particular option which is part of a package) if the reason of your dissatisfaction is caused by a defect in our work, and not caused from a known or proven issue within the theme you have purchased and/or plugin you have chosen to use, which we cannot repair in a timely fashion.
The first month of our maintenance and support plans will only cost 17$, instead of 29$ or 39$.
Whenever we offer other discounts, a notification will appear on our website and Facebook page.
We currently accept credit card (Visa, Mastercard, Maestro, JCB, Discover, Diners Club, American Express) and PayPal payments.
Our maintenance and support subscription plans are only available through PayPal. You can use a credit card on the PayPal checkout page, but an account will be created if you don’t have one already.
Canceling your subscription
The maintenance and support services are both under one plan, and you can cancel your subscription at any time.
- Log in to your PayPal account;
- Click the gear icon on the top-right;
- Select Payments;
- Click Manage pre-approved payments;
- Select our subscription and click Cancel.
Suspending your subscription
To suspend your subscription, you’ll need to contact us and we’ll do it for you.
Anything that you need help with. If you want to install a plugin, or add a new page, or ask a question, and so on, we’ll take care of it!
We’ll offer you a free, simple, unique, and nice looking logo. The logo will be flat and created in a vector format.
No, but we strongly recommend SiteGround.
Depending on the plan you choose, it can be email only, or email and Facebook.
The security part will be handled by a very good, complex, and safe plugin, called iThemes Security. We will install and configure that when we’ll set up your website, or when you subscribe for our maintenance plan.
Depending on your web host, we’ll also add an SSL certificate for free from Let’s Encrypt, which will basically allow your website to use encryption by using the HTTPS version, instead of HTTP.
With those two main features in place, you shouldn’t have any problems against bulk or even targeted attacks. Of course, no website can be 100% safe, but unless you upset Anonymous or some other major league hackers, you shouldn’t have problems.
Besides backups and updates for WordPress, your theme, and plugins, it offers (for free) essential plugins that handle:
- Page loading time (cache, image optimization, etc.);
- Post revisions control.
For the maintenance and support plans, yes.
As for the WordPress installation packages, the prices can vary depending on the size of the website. Those prices displayed on our page are standard, and apply to small to medium websites. For medium to large and large websites, the prices can increase.